TX Brain & Spine – Privacy Policy

Last Updated: June 2026

TX Brain & Spine (“we,” “our,” “us”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the rights you have regarding your data. By using our website at txbrainandspine.com, you agree to the practices described in this policy.

1. Information We Collect

1.1 Personal Information You Provide

We may collect personal information when you:

• Submit a contact form

• Request an appointment

• Call or email our office

• Complete patient intake forms

• Communicate with us for support or medical questions

This may include:

• Name

• Email address

• Phone number

• Date of birth

• Medical history or symptoms (if voluntarily submitted)

• Insurance information

• Any other information you choose to provide

1.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address

• Browser type and version

• Device information

• Pages visited

• Time spent on the site

• Referring website

This information is used for analytics, security, and site performance.

1.3 Cookies & Tracking Technologies

We may use:

• Essential cookies

• Analytics cookies (e.g., Google Analytics)

• Security tools (e.g., firewall logs, spam protection)

You can disable cookies in your browser settings.

2. How We Use Your Information

We use your information to:

• Respond to inquiries

• Schedule appointments

• Provide medical care and follow-up

• Verify insurance

• Improve website performance

• Maintain security and prevent fraud

• Comply with legal and regulatory requirements

We do not sell or rent your personal information.

3. HIPAA Compliance

If you submit medical information through our forms or communicate with our office, that information may be considered Protected Health Information (PHI) under the Health Insurance Portability and Accountability Act (HIPAA).

We follow HIPAA standards for:

• Secure storage

• Access control

• Transmission of medical information

• Staff training

• Confidentiality procedures

PHI is used only for treatment, payment, and healthcare operations.

4. How We Share Information

We may share information with:

• Healthcare providers involved in your care

• Insurance companies

• Third‑party service providers (e.g., secure email, hosting, analytics)

• Legal authorities when required by law

All third‑party vendors handling PHI must meet HIPAA security requirements.

We never sell your information to advertisers or marketers.

5. Data Security

We use administrative, technical, and physical safeguards to protect your information, including:

• Encrypted website (HTTPS)

• Secure hosting environment

• Access‑restricted systems

• Firewall and malware protection

• HIPAA‑compliant communication channels

No system is 100% secure, but we take all reasonable steps to protect your data.

6. Your Rights

You have the right to:

• Request a copy of your medical records

• Request corrections to your information

• Request restrictions on how your information is used

• Request confidential communication methods

• File a complaint if you believe your privacy rights were violated

To exercise these rights, contact our office using the information below.

7. Third‑Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites.

8. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect information from children without parental consent.

9. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date.

10. Contact Information

TX Brain & Spine Houston, Texas Phone: (409-626-1577) Email: (info@txbas.com) Website: https://txbrainandspine.com

If you have questions about this Privacy Policy or your data, please contact us.